Join uFund – Part of the Umedia Group

uFund, part of the Umedia Group, is a market leader in Tax Shelter fundraising for the audiovisual and performing arts industries.

Based in the vibrant Châtelain area of Brussels, uFund combines excellence, service, and innovation to support projects that fuel cultural creativity and generate meaningful impact.

As the company continues to grow, uFund is looking for an Investor Support Officer to join its young and dynamic team.

This role is essential in ensuring high-quality service to investors and smooth coordination with the sales team.

Your Role

As an Investor Support Officer, you will be responsible for:

• Monitoring and following up on Tax Shelter investment files

• Managing commercial and administrative documents

• Preparing internal analyses and supporting reports

• Supervising the sales team’s daily operational activities

• Coordinating efficiently with internal stakeholders

• Ensuring accuracy, quality, and compliance in administrative processes

• Contributing to continuous improvement initiatives and investor satisfaction

Your Profile

You hold a Bachelor’s degree (or equivalent experience) and ideally have experience in a B2B customer support or administrative coordination role.

You are fluent in French and Dutch, and comfortable using a CRM tool and MS Office applications.

You are known for your communication skills and professional rigor.

You enjoy working in a collaborative environment while independently managing your responsibilities with precision and care.

Key Competencies

We are looking for someone who demonstrates:

• Strong client orientation and a service mindset

• Team spirit and a sense of collaboration

• Excellent organizational and multitasking abilities

• High attention to details and quality standards

• Reliability, discretion, and professionalism

• The ability to adapt quickly in a fast-paced environment

• A proactive attitude and strong sense of ownership

• Commitment, integrity, and professionalism

What uFund offers you

• A key role within a recognized and innovative company

• A modern and inspiring workplace in Brussels

• A young, dynamic, and entrepreneurial team environment

• The opportunity to contribute to impactful cultural and creative projects

• Long-term growth opportunities within the Umedia Group

• A competitive and transparent salary package, in compliance with salary transparency regulations:

  • Gross monthly salary between €2,700 and €3,500 depending on experience

  • Meal vouchers (€8/day)

  • Hospitalization insurance

  • Group insurance

  • Eco vouchers

  • 20 legal holidays + 6 additional days off

  • Public transportation subscription reimbursement

Interested?

We would love to hear from you.

Apply now and become part of a company where finance, culture, and creativity come together to make a difference.